Last Updated: January 10, 2026

Welcome to Alcott Creative. By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions, you may not access the website or use any services.

1. Services Provided

Alcott Creative provides digital marketing software and services, including but not limited to missed-call automation, lead management, and reputation management tools (collectively, the "Service"). We reserve the right to modify or discontinue the Service at any time without notice.

2. User Obligations

By using our Service, you agree to:

Provide accurate and current information.

Use the Service only for lawful purposes.

Not use the Service to send spam, unsolicited messages, or prohibited content in violation of TCPA or other regulations.

Maintain the security of your login credentials.

3. SMS & Communication Policy

By providing your phone number to us, you verify that you own the number and consent to receive text messages from Alcott Creative regarding your account, support, or marketing.

Message Frequency: Frequency varies based on your interaction.

Opt-Out: Reply STOP to any message to unsubscribe.

Cost: Message and data rates may apply.

4. Payment & Refunds

Billing: Services are billed on a subscription basis (Monthly). You authorize us to charge your payment method on file.

Cancellations: You may cancel your subscription at any time. Your access will continue until the end of the current billing cycle.

Refunds: Due to the nature of digital services and setup costs, we generally do not offer refunds on setup fees or past subscription months unless otherwise stated in writing.

5. Limitation of Liability

To the fullest extent permitted by law, Alcott Creative shall not be liable for any indirect, incidental, special, or consequential damages (including lost profits or business interruption) arising out of the use or inability to use the Service. We do not guarantee specific results or revenue increases.

6. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, if you breach these Terms (e.g., using the platform for spam).

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

8. Contact Information

If you have any questions about these Terms, please contact us at:

Alcott Creative Email: [email protected]